Launching New Ideas

I am working on a new product launch and it's always an exciting time for me because of all the facets that go into a product launch. Today I would like to talk about launching any new idea and how to make sure it's a success.

The first thing you want to think about when launching a new idea/product/service or whatever it is you're launching is who is it intended for, be very specific here. What is the target audience for this idea and how will it impact them or their business. Once you have answered that question then there is a whole list of things to consider before launching, here are a few:

• How will you market it? Including Website, Email, Social Networking, Blogging, Direct Mail etc...
• Are there possible multiple product offerings in your idea, for instance in the product I'm currently offering I will also be able to spin off an e-book, a seminar, coaching services and a monthly subscription.
• What is your sales process? How will you sell the product and what will the sales approach look like?
• How will the service end look? Do you need to do anything different from a service perspective?
• And what does the profitability look like? Can you maintain margins to make the idea profitable.

These are just a few things to consider when launching new products, ideas and offerings. Too many times I see companies roll out a new product assuming there's a market for it but not taking care of the front end details that I mention above and then when they launch and get no response they can't figure out why. The other issue is look into how you might preview the launch and take a page out of Apple's book, by letting a few details come out on what you are launching to start to create buzz, Apple is an expert and creating a buzz before they ever launch a new product. I hope these ideas help you successfully launch new ideas and look for an exciting new product soon from me that will help you create a simple, yet powerful strategic action plan, keep your eye on our website for more details!

Simplicity Means Focus

I met with a client this morning and he was telling me about how good it felt to spend last weekend in his office just cleaning out and getting rid of old files and things that he didn't need anymore and it got me thinking about how clutter can keep us from being focused on the things we really need to be doing to move our businesses or sales forward.

When you look at your desk are you constantly trying to figure out where you put something so that you can work on it? When you look at what you should be doing do you have multiple to do lists and post it notes all over the place? When you look at your calendar do you have notes scribbled all over the place and it's hard to figure our what you should be doing next to follow-up with that prospect or client? And finally when you call a meeting does it turn into a free for all because there is no set agenda?

These are all things that creating some simplicity in how you do things can really help you focus. Let's look at each one of them:

• First organizing your desk, keep on your desk only those things that you need to work on for that day, move the rest of it somewhere else or better yet go through it and toss out the stuff you truly don't need. This will keep you on task and not wasting time looking for things.
• Your to do list; I work with my clients and get them to do a weekly worksheet that gets them thinking about organizing their entire week versus just a day at a time, I think this keeps them focused on the big priorities that need to get accomplished and they don't get hung up on the things that are not vitally important. I also encourage them to do time blocking which helps the concentrate on setting critical blocks of time aside to work on revenue generating activities versus time wasters.
• Your calendar and follow-up; get a system that keeps everything organized for you, here's where technology can really help. Look for a system that will keep everything at our fingertips, emails, calendars, documents, etc... and easily accessible. I use a system called BatchBook that is easy to use and syncs with all my devices.
• And last but not least and I've written about this one before, meetings! Set a start time and an end time and have a written agenda. This will help you stay on track and not waste time in meetings. If there is not a specific objective for the meeting then don't have one!!

By simplifying the various things you do on a day to day basis you really can create focus!

What's Your Passion?

I was interviewed last night by Carla Beaurline for her Around Town television show and one of the questions she asked me was, "there are many people that have lost their jobs in this economy and they are considering starting their own businesses, what piece of advise would you give them?" The first thing that popped into my head was "find your passion", if you're going to start a business, make darn sure it's one that you truly love and can see yourself doing for a very long time.

As I thought about this question over the past 12 hours or so, it also occurred to me that this is very relevant to anyone that already has their own business. Many of my clients and people that I talk with that have their own businesses have lost that passion, they have become so engrossed in the day to day activities of running their businesses that they have forgot about the real reason they created the thing in the first place. One of the best ways to find that passion again is to look at what you're doing on a day to day basis and make sure that the bulk of the time is being spent on the things you like to do, that can clearly help your business grow. If you like the operational side of things then make sure that's where you're spending your time and find another person or way to handle the sales and marketing side of things. Vice versa if you really like the sales and marketing side of things then focus on that and find other ways or people to handle the operational side of things. And I'm not necessarily talking about hiring new people, in today's business environment there are many options beyond hiring people, it could be outsourcing or new technology, think outside the box!

If there's no way to do what I say above then at the very least, make sure you are creating time to do the things you love to do in your business. By planning your time out weekly versus daily you will find that it will allow you to create blocks of time that you can focus on the things you really like to do! If you can remember why you started your business in the first place, or if you didn't start it but bought it or inherited it they why did you get involved and start focusing on creating that vision that you originally have your mental state will be much better and your business will be better for it!! Several months ago I was interviewed by Krishn De for her highly listened to podcast series Biz Growth Live and I talked about creating a plan that will help you get that focus back. You can listen to it here!
And if you need help visit our website to find out how we can help you get that focus back!

Will This Be Your Best Year Ever?

With today being the 11^th day of the New Year already do you know that over 50% of the people that set New Year’s resolutions have already broken them. Are you one of them?

What are the keys to getting out of the blocks fast this year and hitting all the goals or “resolutions” you have set for yourself? First the key is to not focus on them, the more you focus on them and the minute it becomes apparent that you won’t hit them or exceed them they will fall by the wayside.

Instead focus on the actions that need to happen in order for you to hit your goals. Create what I call in my book Ultimate Breakthrough Planning: The Business Funnel Approach key milestones. Those key milestones should be measured on a monthly basis and they should be strictly actions that need to occur in order for you to reach your goals.

An example would be in your marketing area measuring the specific things that need to happen such as the number and type of marketing campaigns that your are doing and the number of people that are receiving them and responding to them.

Make your business as measurable as possible, every possible thing you can measure when it comes to action will allow you to fine tune things until they are working the way you want them to work. And by measuring the actions that are happening if you are hitting the milestones on a regular basis I can guarantee that you will hit your goals and resolutions.

If you really want to take your business to new heights take the Ultimate Breakthrough Planning BusinessBuilder Challenge. We guarantee you will grow your business 20% or more or you pay nothing, check it out here!

Business Planning on a Bar Napkin

I've just finished my new e-book, Business Planning on a Bar Napkin. It focuses on a simple method to create an executable business plan to help grow your business. The book is designed as the first step to help businesses create a strategic plan that they can use everyday to help them grow their businesses. If you use it paired with my published book, Ultimate Breakthrough Planning you will have all the tools you need to create your business success gameplan.

You can download a free copy of my e-book at www.thepinecrestgroup.com/free_stuff You'll find valuable ideas that can take your business from where it is today to where you want it to be tomorrow.

Providing Value to Your Customers in Your Service

I'm always interested in the response I get from my clients when I ask them if they deliver good service. Almost all of them say they do and then give me some examples of how they do it. However I get a very different response when I ask them how they deliver value in their service, most of the time I get a quizzical look that says, "What do you mean"?

Providing value in the minds of your clients or customers means that you have taken the time to put yourself in their shoes and have asked the question, "What would I want?" As you look at your service you need to make sure that what your perception of good service is and what your customers perception is are in alignment. Many times I have heard my clients say they give great service by doing something for the customer and then when I go back and ask the customer they say well yes they do that but that really isn't all that important to us.

I believe that one area of service that is critical is communication to your customers, not only when something good or bad happens but also as a means of establishing expectations. If you go about setting written service standards for your business but then don't communicate them to your customers you have done nothing to set the expectations and give yourself the opportunity to exceed those expectations.

Here are a couple of examples that I have recently encountered:

• I occasionally eat at a local Arby's and for a long time now they have been offering a special pick 5 items for $5.95. I thought this was great value and the last time I was there they had taken it off the menu, when I asked about it they said they had taken if off the menu because they were sending out coupons instead. As I was standing there waiting for my meal I must have heard 5 people ask about that special and all got the same response. Now it seems pretty obvious to me that the 5 people and myself could care less about the coupons that we didn't have, we wanted the special that was a value in our minds. They have lost at least one customer because they changed their value proposition.
• I have recently been working on a project with a couple of different companies and to get them to communicate with me on what's going on has been like pulling teeth. I am about to make a considerable investment in what they have to offer and yet to get them to answer an email, return a phone call or keep me in the loop as to what's going on has been virtually impossible. Here all I am asking for is a simple response and they don't seem to think that is important. Again in this case it may cost them a very good customer.

These are just a couple of examples of service that could have made my perception of these companies very different. When you don't get basic answers or perceived value you have a tendency to start looking at the other things that a company or business does and start wondering what else is wrong. So as you look at your service and create a plan that will help you deliver exceptional service make sure you put yourself in your customers or clients shoes and remember the old adage, "what's in it for me".

Ultimate Breakthrough Planning is a Finalist for Best New Business Book!

I just found out that my book, Ultimate Breakthrough Planning: The Business Funnel Approach is a finalist for best new business book by the Midwest Book Awards, click here to see more. This is a testament to all the work put in by my publisher Scarletta Press and to those that have reviewed the book and given it great reviews! Although is wasn't intentional the book is incredibly timely in that it really gives business owners a blueprint to help them get focus in their businesses. In today's economy that is essential and having a business plan that you will actually use every single day is clearly a way to get through this recession not only surviving but thriving.

I read an interesting article last night that some of the greatest companies have been started during a recession, Microsoft, HP and others came out of set backs and then looking at things differently and creating a business through an opportunity that came about because of the recession. Ultimate Breakthrough Planning takes you through a process to identify where those opportunities might lie in your business and then helps you create a game plan that can capitalize on them. This book can help any business whether it's a new business or one that has been around for awhile. I am thrilled that the book is being so well received but I'm most proud of the fact that I can help businesses find success in these difficult times!

The First 100 Days

In the past week we have witnessed the historic inauguration of Barack Obama as the nations 44th President. As he takes office we hear in the news much about what will happen in his first 100 days of office. He takes the helm in a tumultuous time with a suffering economy, two wars and the historical partisan politics. So how could that relate to your business?

I talk a lot about creating a laser focused game plan for your business to survive and thrive in these difficult times and as you look at the parallels of President Obama's first 100 days in office I find it an interesting comparison. He must move quickly and establish himself as the new commander-in-chief and in addition position himself and his administration as a new way of doing business. Like President Obama your business faces unique challenges right now, with the economy going south like snowbirds from Minnesota you need to decide what fast action you are going to take to keep your business moving forward. Have you developed an action plan for your next 100 days?  How will you make changes in your business and change the way you do business to set the tone for the next 100 days?  These are questions you must answer and answer quickly in order to survive and thrive in these times. 

I would suggest you sit down and work on 5 things you can do and control in the next 100 days that sends a clear message to your mind and to your team that you are not going to sit on the sidelines doing business as usual and wait for this to blow over. Think about what you can do from a marketing perspective, from a sales perspective and from a service perspective that rocks the boat over how you usually do things.  And once you have done that write down the specifics of how you will do it and assign timelines and communicate it to your team. Then execute and measure the execution so that it happens. 

Just as President Obama wants to get his administration off to a fast start in it's first 100 days you should think about getting you business off to a fast start in 2009 and take control of your business and focus on success, not worrying about those things you can't control!

The Winter Blues

Today here in Minneapolis it's 20 below zero and I had the opportunity to drive across Iowa and Nebraska the other day and observed the bleak winter landscape.  Winter is a little like what is going on in our economy in that at times it can get a little depressing.  As I looked across Iowa and Nebraska I imagined what the farmers were doing this time of year when the ground is white and frozen and likened it a little to what many businesses are facing right now.  The farmer in the upper Midwest right now is preparing for Spring, even though as he looks outside there is no hint of it he knows that in a matter of a couple of months Spring will be here and he will be back outside planting crops. But this time of year is just as important for him, as he is planning his crops, determining when and where he will buy seed and fertilizer, working on his equipment to make sure it is in the best operating condition before he needs it in the Spring.  

In today's economic environment it can seem like the bleak days of winter and yet every business must realize that there will be Spring and when that time comes it is essential that the business is in  a position to jump when things start moving again. In the event that your business is slow right now what are doing to make sure that when the business environment improves you are ready to capitalize on it. You should be making sure your business plan is set and have your business funnel ready to go and that all your tools such as marketing and sales are operating a peak efficiency so that your business can grow quickly when the environment improves. And have faith, it will improve, history has taught us that valuable lesson.  Stay Warm!

Great Marketing Ideas for 2009

I've been getting a little R&R on the beach in Mexico over the last few days and on my way down I picked up a book in the airport. The book is the New Rules of Marketing and PR by David Meerman Scott.  This book has been a real eye opening experience for me in that I thought I was somewhat tech savvy when it comes to marketing but as I found reading David's book I'm just scratching the surface of what I should be doing to market my business, let alone help my clients market their businesses.  David does a fantastic job of laying out the new rules of marketing and how marketing firms, ad agencies and PR firms have done this in the past and how the world of the web, online marketing, blogs, news releases, podcasting and an assortment of other methods have made the old world of marketing and PR obsolete. I generally don't do book reviews in this blog however I have been so impacted by this book I believe I need to let everyone know that reads my blog that they should be incorporating the ideas in this book into their marketing plans. I spend a lot of time in marketing with my clients however I don't consider myself a marketing consultant rather I work with them to create the plans for their marketing that will help them achieve their business goals.  And one thing that became very evident in reading David's book is that I need to focus more on internet based marketing as I work with clients to help them create their plans. 

Internet marketing has come a long ways since it's early days and with all the tools available our there today if you are not taking advantage of some of these things you are completely missing the boat on opportunities to let people know about who you are and what you do. Any business plan should incorporate many of the tools that David discusses in order to get maximum exposure in the marketplace. The best part of this is it is relatively inexpensive and you don't need webmasters and programmers to do it. In my book "Ultimate Breakthrough Planning" I have an entire chapter on looking at your marketing systems and building a business funnel for them.  By taking some of David's ideas and putting them into your funnel you will improve your marketing dramatically.  The best part is that many of the tools David mentions we have typically thought of for large corporations, yet he gives some great examples such as an auto repairman on how they grew their businesses through some of these tools.  

In building your business funnel you should very definitely read David's book as well as visit his blog.  By the way David's not paying me anything for this in fact I don't know David and he doesn't know me however I believe his ideas should be used by every business to make their marketing efforts more targeted and more effective. 

It's a New Year, Again!

Once again we start a new year and if you're like me you're thinking about all the things you want to accomplish in this new year.  Of course this year is a little different because we all probably have some trepidation about what's going on with the economy and how it will impact our business in the coming year.  As we look at what we want to do in the coming year we typically start setting some goals and then maybe write down some things that we will do to achieve those goals but in most cases that is the extent of our planning for the new year. 

I would encourage you to try a different approach this year!  Rather than focusing on what you want to accomplish this year, try developing an action plan of the things you need to do each and every day in order to achieve those goals you set.  Create a plan that measures those actions, for instance if you need to ramp up your marketing to achieve those goals then determine exactly what you need to do from a marketing perspective; do you need to do more advertising, or more direct marketing or more online marketing and whatever it is measure the specific things you are going to do in order to do that.  In my book "Ultimate Breakthrough Planning" I have a whole section that talks about measuring key milestones and how if you measure and hit your key milestones you will inevitably hit your goals. As I work with my clients I constantly remind them that if you measure your actions and execution of your plan your goals will take care of themselves.  

Obviously we have a challenging environment this year however with challenges come opportunities and in order to capitalize on those opportunities and grow your business in difficult times you must have a laser focused approach to what you are going to do.